Refund Policy

Effective Date: 2024

Thank you for shopping with Next Street Japan. Please review our refund policy below:


1. Order Cancellation Refunds

  • If you cancel your order within 3 days of placing it, you are eligible for a full refund.
  • Refunds will be processed to the original payment method within 3 business days after the cancellation request is approved.

2. Lithium Battery Restrictions

  • If your country’s regulations restrict the shipment of products containing lithium batteries, your order will be canceled, and a full refund will be issued.
  • We will notify you promptly if such a restriction applies to your order.

3. Non-Refundable Conditions

  • Orders cannot be refunded if canceled after 3 days of placement unless the shipment is restricted due to lithium battery regulations.

4. Contact Us

To request a cancellation or inquire about a refund, please contact us at:

  • Email – inquiry@nextstreetjp.com
  • Address – Kyoto-Fu Kyoto-Shi Shimogyo-Ku Nishishichijo Japan 600-8894
  • Business Hours: 9AM – 17:00