Refund Policy
Effective Date: 2024
Thank you for shopping with Next Street Japan. Please review our refund policy below:
1. Order Cancellation Refunds
- If you cancel your order within 3 days of placing it, you are eligible for a full refund.
- Refunds will be processed to the original payment method within 3 business days after the cancellation request is approved.
2. Lithium Battery Restrictions
- If your country’s regulations restrict the shipment of products containing lithium batteries, your order will be canceled, and a full refund will be issued.
- We will notify you promptly if such a restriction applies to your order.
3. Non-Refundable Conditions
- Orders cannot be refunded if canceled after 3 days of placement unless the shipment is restricted due to lithium battery regulations.
4. Contact Us
To request a cancellation or inquire about a refund, please contact us at:
- Email – inquiry@nextstreetjp.com
- Address – Kyoto-Fu Kyoto-Shi Shimogyo-Ku Nishishichijo Japan 600-8894
- Business Hours: 9AM – 17:00